About
Who we are
The Ozdoc Difference
Adding efficiencies and removing stress for your practice are our objectives. We have developed a healthy, growing client base by providing a comprehensive range of services to our clients:
Helpdesk
Helpdesk operates Monday to Friday, 7am to 5pm, with after hours service for emergencies.
Remote Support
Full remote solutions using the latest technologies – this means instant support is available.
Site Engineer
Primary site engineer knows you and your site intimately.
Large Support Team
Large team of engineers based in SE Queensland – depth, experience and knowledge in house.
Priority Callouts
Priority callout for critical business issues
(eg. server down, network down).
24/7 Server Monitoring
Regular server monitoring and reporting, with maintenance options to suit all needs.
Great Customer Service
Service with a smile – our holistic approach means clients experience little impact to their operation.
Detailed Documentation
Full site documentation so all our engineers can
deal with problems effectively and efficiently.
Comprehensive Quotes
Quotes for hardware and business software needs from the smallest items to a full site upgrade.
Fast Delivery
Consumables – eg. toner cartridges – usually within 24 hours at competitive prices.
We care for technology so you can care for people.
Since 1992, Ozdoc have been committed to supplying products and services that are feature rich, benefit driven and provide unprecedented value. This gives our clients the assurance that each solution is of the very highest quality and reliability, and optimally suited their practice. We have hundreds of satisfied clients in south east Queensland.
Our primary focus is healthcare. Our systems, solutions and networks are custom designed to meet the strict IT requirements of medical practices and facilitate the increasing demand for doctors to have secure remote access to medical data. Our objective with all our clients is to achieve optimal equipment performance in a cost efficient manner with the least downtime possible.
Quality of patient care is the most important aim of our clients, and it drives us to provide equipment and systems to achieve that aim. Our monitoring systems enable us to pinpoint errors and problems before they threaten your ongoing operations and our security systems help to reduce the risk of targeted network attacks. Regular visits by our site engineers enable us to plan for clients’ future business needs and provide advice on meeting those needs.
We act as your IT department.
Our priority is the ongoing health and security of your IT network so that your practice can concentrate on treating patients. As healthcare providers face the challenge of improving the quality of care while lowering costs, Ozdoc Solutions can deliver a compelling value proposition executed with experience and care.
Our team is here for you.
Our engineers have expertise and experience in a range of medical packages, and work together to create effective solutions for our clients.
We provide solid technologies and solutions for your practice.
Using tried and tested technologies we are able to fully equip a facility with the right system that is reliable, secure and efficient. Our engineers are trained and certified to complete IT rollouts using our product partner systems.
Our Values
1. Commitment to Excellence
2. Growth of People
3. Integrity
4. Innovative
Let’s talk!
Ozdoc is your IT partner every step of the way